So you wake up to a major problem. Your computer is causing you problems and you open QuickBooks and your data file is not there....does this sound like your computer is haunted? No, but if someone had used the program in your absence and your file is m.i.a., you need to locate it. I have seen this happen. Usually, it happens when your boss, who is not too computer literate, attempts to check out QuickBooks.
The first fix is to go to file, open previous company. 99% of the time, the file is there.
I have also been to a client's site where the bookkeeper did not know the program and has been terminated. I am hired and I find that there are multiple copies of the data file on the hard drive. First, find the correct or most up-to-date file. Open it in the program. Next, run a search for the other data files. Delete them. You will not be able to delete the open (or correct file). This is the safe way to clean up the hard drive. Then I usually make my file folders and put the data file where I know where it is.
Then you should be good to go! Have a wonderful weekend (it is supposed to be nice here again this weekend).
The first fix is to go to file, open previous company. 99% of the time, the file is there.
I have also been to a client's site where the bookkeeper did not know the program and has been terminated. I am hired and I find that there are multiple copies of the data file on the hard drive. First, find the correct or most up-to-date file. Open it in the program. Next, run a search for the other data files. Delete them. You will not be able to delete the open (or correct file). This is the safe way to clean up the hard drive. Then I usually make my file folders and put the data file where I know where it is.
Then you should be good to go! Have a wonderful weekend (it is supposed to be nice here again this weekend).
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