Document Management is offline

Dear QuickBooks Document Management customer, In the last few days, you may have experienced an issue accessing QuickBooks Document Management.  We wanted to let you know it was a mistake we made with one of our systems and that we are very sorry for the inconvenience.  Our teams are actively working to fix this issue and we expect resolution by Monday, May 23. If you are unable to sign into QuickBooks Document Management and need immediate access, please call us at 800-450-8475.  You should expect an automated confirmation email from ‘admin@workplace.intuit.com’ once the issue is resolved – the email only indicates that access to your subscription was reestablished – you were not signed up for any additional services.  Sincerely, The Document Management Team

This latest email from Intuit makes me really want to re-think having "all my eggs in one basket".   It clearly states to contact them if you need a document that you have scanned.   This is why I would like to see them change Document Management to where the document management user has the ability to save the scanned document to your personal computer and to Intuit's server.  I advise any person using doc management to click "feedback" in Quickbooks and request that option in future versions of QuickBooks.

Click help icon, Feedback and a screen comes up like this.  I filled it out and sent this along:

You can use feedback to put any suggestions or "complaints" regarding their product. I am told Intuit does look at feedback, so it should be worth your time.

Have a wonderful weekend!

Lynda

Check out my website www.artesanibookkeeping.com