I have been answering questions on the QuickBooks forum (aka Live Community). It is a service that ProAdvisors (and others) do for free to help people with the QuickBooks program, their data files, and sometimes regular accounting questions.
We do this so we can get listed on a Leaderboard. The more questions you answer, they make you a contributor, then an allstar. I managed to answer many questions that got me to allstar. In the process, I noticed that my profile did not have the "Advanced ProAdvisor" label that I earned from taking the long, difficult test. Others had it, but I did not. So I inquired as to why this was and asked them to fix it. Well, fix it they did! They made me an entire new identity, with the new Advanced ProAdvisor label and wiped out my old one. BUT, they also wiped out all of my questions and answers! Now I have zero, I am no longer an allstar. Hours and hours of my time have been wiped away.
I have contacted the appropriate people over there who "try" to fix it. It was actually fixed once, when I logged in, my answers were back, but now they are gone again.
Has this happened to any other ProAdvisors out there?
LyndaCheck out my website www.rhodeislandbookkeeping.com