Has this ever happened to you? You have your QuickBooks set up to automatically apply a credit to bill payments (so you won't forget to use them) and you pay some of your bills and a bill credit is applied (automatically), but to the wrong bill.
What do you do? You delete the bill payment, redo the bill payment and do not apply the credit. Now you go back to make a second payment to the vendor and you now want to use that vendor credit, and it is not there when you click on credits? Why not? You deleted the first bill payment and redid it without using it, shouldn't it be available again? You go back to the vendor and you can see it is still there, but not available in the pay bills screen.
How do you get it back?
Just open the vendor credit and at the top, make it a bill. Save and close. Now go to the new bill and open it on the screen and make it a credit again. Voila! You now have an available credit again. Just like magic, this work-around really works.
Lynda
Check out my website www.artesanibookkeeping.com

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