A data problem prevents QuickBooks from continuing.....

This is a message you never want to see when you are opening QuickBooks or are working in QuickBooks.

So, what does this mean?  

It means you have a structural problem in the data (Company) file.  

How do you fix it?

Run the Rebuild Data utility to repair the damage:  (Note:  You need to be in single user mode and do not rebuild the data file over a network.  Move the data file to your hard drive to perform this task.)

Click any photo to enlarge

• First go the icon "windows" and select "close all".  
• Then go to "file".
• Select "utilities".
• Then select "rebuild file".

• Next you will be asked to backup your data file.  If you see the warning message "do you want to replace the backup file, select "No".  Do not overwrite your last backup file.  Create a new one, either with a unique name or save it to your desktop or hard drive. **

 

• At the bottom of the QuickBooks Backup window, click "OK".

• Next the rebuild process will begin.   Click okay to start rebuilding.  

• Once the process is complete, go to "file" and then "close company".  This will refresh your list.
• Re-open QuickBooks and that data file.  
• Go to "file", "utilities" and then "verify".  If the problem still exists, repeat steps above.    

 Sometimes you have to rebuild the file a few times for it to repair the file.  

Of course it is best to keep your data file healthy at all times so you can avoid the rebuild process all together.  Please refer to a past post "Data base fragments how to keep your file healthy"for details on how to do this.

**If the backup process fails, at the Rebuild prompt, click "Cancel". Do not continue the Rebuild process with your original company file if the back up process does not complete successfully. This can lead to permanent data loss.  You must make a copy of the company file and attempt the Rebuild process again using the copy of the company file.  Rename the copy of the company file with a unique name to avoid confusion with the original file.

Lynda 

Check out my website www.artesanibookkeeping.com