QuickBooks and PDF Files

Today's topic is timely because it just happened to me. I went to send an invoice by email to a client for services provided and my program just hung. The windows spiral just kept turning and turning and I could not get the program to move. It just said QuickBooks was busy. I had to cancel out and get back in.

I tried going onto Intuit's live community forum, but the fixes they had did not work for me at all. One had you going into Adobe and unchecking a box under properties, the other fix had me going into a file called .bat and doing something to it. Still, my program hung. Then, when I tried to save the invoice as a pdf, it would not do it. I also reconciled my bank statement and found that it tried to print to the QuickBooks PDF printer (it also made that my default printer). Very frustrating. I had to go to printers, uncheck the pdf one, cancel the document (it showed error) and reinstate the default printer.

So this weekend, I reinstalled my QuickBooks programs in for both Premier and Enterprise solutions. I did a repair to the program and now all is well at Rhode Island Bookkeeping. I printed my bank reconciliations with ease and sent out my invoices without any issue. The only other change is that when I open my data files, they state that they need updating. But that is okay, as long as the pdf works.

So, long story short, do a reinstall or fix to your program when all else fails.....

Lynda

Check out my website www.artesanibookkeeping.com